Returns & Exchanges

At O'Briens Wine, we want you to be completely satisfied with your purchase. If your wine is corked, damaged, or not to your satisfaction, we offer a straightforward return and exchange process within 30 days of delivery.

Return Process

• 1.
  Contact Customer Support

  Email our team with your order number and details regarding the issue or the specific bottles you wish to return.

• 2.
  Package Your Items

  Ensure the bottles are securely repacked in their original transit packaging to prevent breakage during the return journey.

• 3.
  Arrange Collection or Drop-off

  Choose between a courier collection from your address or returning the items to any of our retail store locations across Ireland.

• 4.
  Receive Refund or Replacement

  Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method or dispatch a replacement bottle.